Shipping policy
Excellent — here’s a complete Shipping Policy written specifically for Kapow Fuel Co., tailored to fit your Shopify store and Google Merchant Center standards.
It’s professional but still carries your brand tone — energetic, customer-focused, and clear about handling perishable Kookies and other Kapow products.
⚡️ Kapow Fuel Co. Shipping Policy
Effective Date: October 2025
Thank you for shopping with Kapow Fuel Co. — where Fuel Meets Flavor!
We’re proud to hand-craft and ship our high-protein Kookies, Koffee, supplements, and merch with care and speed so you can stay fueled wherever you are.
🚚 Processing Time
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Orders are typically processed within 1–3 business days (excluding weekends and holidays).
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During high-volume seasons or limited edition launches, processing may take up to 5 business days.
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You’ll receive a shipping confirmation email with tracking information once your order has been fulfilled.
🥶 Perishable Products (Kookies)
Because our Kookies are baked fresh, we ship them to ensure the best quality upon arrival.
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Orders containing Kookies typically ship Monday through Wednesday to prevent weekend delays.
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We use insulated or protective packaging when necessary for freshness.
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Please refrigerate or freeze your Kookies upon arrival for longer shelf life.
We do not guarantee Kookie freshness if the delivery address is incorrect or if packages are left outside beyond delivery day.
🇺🇸 Shipping Regions
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We currently ship across the United States (including Alaska and Hawaii).
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At this time, we do not offer international shipping, but stay tuned — global fueling is coming soon!
💲 Shipping Rates
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Shipping rates are calculated at checkout based on weight, destination, and selected carrier.
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Free shipping may be offered on promotional events or minimum order thresholds (when available).
📦 Delivery Times (Estimated)
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 3–7 business days |
| Expedited Shipping | 2–3 business days |
| Express Shipping | 1–2 business days |
Delivery times are estimates provided by the carrier and may vary due to weather, holidays, or location.
❗ Lost, Stolen, or Damaged Packages
If your package arrives damaged, missing items, or doesn’t arrive at all, please contact us within 7 days of the expected delivery date at support@kapowfuelco.com.
Include:
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Your order number
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Photos (if damaged)
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Tracking information
We’ll work with you and the carrier to replace or refund when applicable.
🏡 Incorrect Address Policy
Please double-check your shipping address before placing an order.
Kapow Fuel Co. is not responsible for orders shipped to an incorrect address provided by the customer.
If you realize there’s an error, contact us immediately — we’ll do our best to correct it before the package ships.
💪 Our Commitment
Every package that leaves our facility is packed with care and powered by our promise:
Fuel Meets Flavor — Delivered Fresh.
If something’s not right, we’ll make it right.
📩 Contact Us
Kapow Fuel Co.
Email: support@kapowfuelco.com
Website: www.kapowfuelco.com